![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. From our research, the average monthly fees for a single member is 65 to 80 per month, while a couple pays an average of 98 per month. As of February 5, 2021, we have not received the $2,037 due us.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]() After numerous communications from us indicating we had not received the refund, he sent us a "Refund Confirmation" letter on Healthtrax stationary on Januindicating our refunds were being processed and our credit card would reflect the credit in three to five business days. Create your username and password : Note: password must be 8 - 14 characters and contain numbers and. On November, 27, 2020, the Director emailed he was processing our refund and we should receive it soon. Please enter a valid email address : Date Of Birth : Continue. On October 2, 2020, the Director also emailed that he had everything he needed to process and support our fund of $2,037. After numerous phone calls, voicemails and emails, the Director of Personal Training at Healthtrax acknowledged on Octothat he had received our email with the notes from our doctor dated Septemindicating we should not return to the facility and we should have our money refunded. The unused portion of the advance payments is $2,037. Refund of the unused portions of advance payments for personal training my spouse and I made in February 2020. Issuance of a refund in the amount of $2,037 for unused portion of personal training initially paid February 2020.
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